Warranty Policy

SQAI LLC Warranty Policy

SQAI offers a 1-year limited warranty on the suit a 2-year limited warranty on the power box (suit controller), covering manufacturer defects for the original purchaser. Damage from normal wear and tear, commercial use, misuse or modifications is not covered. The power box warranty excludes damage from power surges, improper use, or water damage. Warranty claims require photo or video evidence of the damaged part. To make a warranty claim, contact SQAI at [email protected] with proof of purchase and documentation of the issue.